How do I repay my loan?

Your loan should be repaid in accordance with the timetable agreed when your loan was taken out. For more information on repayment arrangements, your Continuous Payment Authority and alternative payment methods, please contact our Customer Support Team. In case your debit card details have changed, please update your card online before your loan repayment date.

There will be no change to our bank details. If you receive any requests to make payment to an alternative account, please inform the Customer Support team straight away on 0203 917 3727 or email

Never give personal or account details to anyone who contacts you unexpectedly. We will never ask for your bank details or your security details such as your password.

Still having trouble?

Don’t worry, if you cannot find the answer to your question here, get in touch with one of our team.

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